Terms of Service

These terms and conditions constitute the agreement (the "Agreement") between Customer and Call n' Speak (a DID number reseller). For purposes of the agreement, "customer" means the person identified by Call n' Speak accounting as responsible for payment of charges.

Rates & Payments
1. All accounts are to be pre-paid by and will operate on a 'run-down' basis. It is the sole responsibility of the Customer to ensure sufficient credit remains on the account for traffic. Credit will only be added to an account upon confirmation of cleared funds being in Call n' Speak account.
2. Call n' Speak may at any time vary the rates detailed in the order form, but shall give the Customer 30 days write notice of such change.
3. In the event that any sums due to Call n' Speak under this Agreement are not paid by the due date then Call n' Speak shall be entitled to discontinue provided services to the Customer.
4. The Customer's call minutes shall be calculated according to data logged by Call n' Speak which shall be accepted, except in the case of manifest error.
5. In the event that any Customer is unable to use the service as determined by Call n' Speak, refund will be provided in terms of credit to Customer's Call n' Speak account.

Technical Support
1. Call n' Speak may without liability, prior warning or consent of the Customer, suspend the service, in the event that it wishes to carry out maintenance, upgrade works, or back-ups. Call n' Speak will take steps to keep any consequent disruption to the service to a reasonable minimum.
2. In the event that the Customer becomes aware of any faults with the service, it shall notify Call n' Speak as soon as is practicably possible.

Acceptable Use of Service
The Customer is prohibited from using the Service for re-selling, telemarketing (including, without limitation, charitable or political solicitation or polling) purposes. Call n' Speak reserves the right to immediately terminate or modify any Customer's Service if we determine, in our sole and absolute discretion, that the use of the Service generates excessive billing or is in violation of that Customer's responsibilities and obligations.